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8 Ways In Which IoT Is Shaping Up The Future Of The Travel Industry

Travel and tourism has been by far one of the largest operative industries till date and continues to be so. The level of competition is increasing steeply along with the customer's expectation level where they expect to gain innovation at an affordable price. This peer pressure of delivering high performance and meeting the high demands of the customers that too at a convenient price has compelled the travel industry to become one of the earliest IoT movers.

The travel industry and their changing perceptions

Modern hoteliers have developed a completely new-found perception where consumers place equal value on the ability to offer digital room service and whether they can grab an espresso to carry into the lobby. Fortunately, the travel industry has realized that and are effectively moving ahead in terms of technology in order to satisfy the new perception of the consumers. All this is mostly due to the aid of IoT and Internet availability. Even the definition of vacation has changed, Vacations aren't just about staying disconnected from technology anymore. Instead modern travelers expect their travelling experiences to be enhanced and further modified with the help of digital connectivity. Whether it is regarding the travel or check-ins, dinners or even getting inside your suite- consumers want an app to do it all.

Intelligent analysis with the help of connected sensors and smart devices have allowed airlines and hotels to advance rapidly with customer management and improving their experience. The statistics also go along with this view. Around 66 percent of airlines have recognized the immediate benefits of IoT and about 86 percent of them believe that they would generate a lot more revenues in the coming years.

Ways in which the travel industry is getting transformed due to the implementation of IoT

Let us have a look at the benefits the travel industry has reaped off the IoT implementation and how they have helped the consumers extract more of their travels and tours.

1. Real time info

With the help of IoT applications the travelers will get a chance to connect with a variety of devices which they can take along with themselves. In scenarios where travelers have to change flights or catch a connecting flight, real time info matters a lot and this where IoT comes to the traveler’s rescue. IoT connected devices provides real-time notifications of flight delays, flight cancellation, hotel reservations etc. Even passengers can get directions to airport gates, security checkup consoles and get instructions on how to board the corresponding flight without any hassles.

2. Personalized services

IoT tech has allowed the hotel services to provide inside the room tablets that can be used by the guests for gaining personalized experiences as per requirement such as TV control, heaters, room temperature adjustments, elevators, room lighting, wake up schedules and a hell lot more. The level of convenience gained by the consumers has been raised to a large extent with the implementation of IoT. Electronic key cards can be directly sent to the guest's smartphone which will eliminate the need for any kind of assistance for during check-ins.

3. Fewer delays for maintenance

Maintenance delays are something that can be referred to as history in the near future. Aircraft maintenance is nowadays mostly performed during operating hours resulting in increased downtime and no guarantee of any greater efficiency. Smart sensors will enable improved analytics allowing aircraft systems to be inspected from remote locations and repaired whenever necessary.

4. Baggage checkups

The next big concept in the world of baggage companies is smart baggage which a lot of startup companies are trying to come up with. Baggage will be equipped with fingerprint locks, GPS tracker, weight monitoring and notifications etc. Baggage handling will be revamped once these IoT influenced devices comes into daily usage.

5. Experience in flights

Sensors embedded onto airplane seats aided with IoT will be able to measure and monitor medical aspects of the passengers such as body temperature, anxiety levels, hydration levels, heart rate etc. This will allow the cabin staff to provide necessary comfort to the passenger without any delay.

6. Streamlining of operations

Daily operations in airports and hotel chains can be streamlined properly with the enforcement of IoT devices. Passengers can locate their bags using their smartphones. Moreover the bags can locate their respective owners by sending a signal. RFID tags attached to baggage will make it easier for the staff to properly handle them and reduce baggage loss. Missing baggage at hotels can also be sent to the owners without any further hassles.

7. Easy navigation

Navigation is one of the few aspects that have successfully implemented IoT concepts and are helping travelers and tourists find their way in unknown places with the help of Internet connectivity and a smart device. Physical maps have become utterly obsolete with the advent of Google maps and similar apps which provides complete assistance using real-time info and other features to the traveler. Whether you are travelling on your private car, bike or opting for a public transport, IoT devices are always by your side.

8. Shorter queues

Security stations at airports often feel understaffed resulting in long queues and delays. IoT implementation will help security learn the specific timings of passenger arrivals and hence staff up the terminals accordingly. This will help cutting down long lines and bottlenecks. Passengers can also get real time notification on the delays and queue length and hence plan their departure better.



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